Chapter 10: Orchestration and Flow
After creating personas, we need to create scenarios to imagine the ideal user interactions. Then, we use those to define requirements, which will then define the fundamental interaction framework for the product.
Narrative is an important part of human history, and is essential for communicating ideas. Scenarios are used in design to describe how the persona(s) would use the product to achieve specific goals. Designers should define what the product will do before deciding how the product will do it. To define what the product is and what it should do (Requirement Definition), the following steps should be taken:
- Create problem and vision statements
- Identify persona expectations
- Construct context scenarios
- Identify requirements
How It Applies
Having used personas and scenarios in IAT 333, I have found that it helps also by allowing you to put yourself in the user’s shoes in depth. It forces you to think about every detail because you need to plan out the scenario as opposed to just thinking about it in your mind.
- Do you think having someone on the design team acting and playing the persona is more helpful than hiring someone new to act as the persona? Someone new could bring a fresh perspective, but they would also bring their own nuances and personalities into the mix.